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Managing quality service in hospitality : how organizations achieve excellence in the guest experience
| Huvudupphovsman: | |
|---|---|
| Övriga upphovsmän: | , |
| Materialtyp: | Printed Book |
| Publicerad: |
Clifton Park, N.Y. :
Delmar, Cengage Learning,
c2012.
|
| Upplaga: | international edition |
| Ämnen: | |
| Länkar: | http://www.loc.gov/catdir/enhancements/fy1303/2010936298-b.html http://www.loc.gov/catdir/enhancements/fy1303/2010936298-d.html http://www.loc.gov/catdir/enhancements/fy1303/2010936298-t.html |
Internet
http://www.loc.gov/catdir/enhancements/fy1303/2010936298-b.htmlhttp://www.loc.gov/catdir/enhancements/fy1303/2010936298-d.html
http://www.loc.gov/catdir/enhancements/fy1303/2010936298-t.html
MG University
| Signum: |
658 FOR/M |
|---|---|
| Exemplar | Status otillgänglig |