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Managing quality service in hospitality : how organizations achieve excellence in the guest experience
| 第一著者: | |
|---|---|
| その他の著者: | , |
| フォーマット: | Printed Book |
| 出版事項: |
Clifton Park, N.Y. :
Delmar, Cengage Learning,
c2012.
|
| 版: | international edition |
| 主題: | |
| オンライン･アクセス: | http://www.loc.gov/catdir/enhancements/fy1303/2010936298-b.html http://www.loc.gov/catdir/enhancements/fy1303/2010936298-d.html http://www.loc.gov/catdir/enhancements/fy1303/2010936298-t.html |
インターネット
http://www.loc.gov/catdir/enhancements/fy1303/2010936298-b.htmlhttp://www.loc.gov/catdir/enhancements/fy1303/2010936298-d.html
http://www.loc.gov/catdir/enhancements/fy1303/2010936298-t.html
MG University
| 請求記号: |
658 FOR/M |
|---|---|
| 所蔵 | ステータス情報は利用できません |