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Managing quality service in hospitality : how organizations achieve excellence in the guest experience
| Autore principale: | |
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| Altri autori: | , |
| Natura: | Printed Book |
| Pubblicazione: |
Clifton Park, N.Y. :
Delmar, Cengage Learning,
c2012.
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| Edizione: | international edition |
| Soggetti: | |
| Accesso online: | http://www.loc.gov/catdir/enhancements/fy1303/2010936298-b.html http://www.loc.gov/catdir/enhancements/fy1303/2010936298-d.html http://www.loc.gov/catdir/enhancements/fy1303/2010936298-t.html |
Accesso online
http://www.loc.gov/catdir/enhancements/fy1303/2010936298-b.htmlhttp://www.loc.gov/catdir/enhancements/fy1303/2010936298-d.html
http://www.loc.gov/catdir/enhancements/fy1303/2010936298-t.html
MG University
| Collocazione: |
658 FOR/M |
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| Copia | Status in tempo reale non disponibile |