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Managing quality service in hospitality : how organizations achieve excellence in the guest experience
| Egile nagusia: | |
|---|---|
| Beste egile batzuk: | , |
| Formatua: | Printed Book |
| Argitaratua: |
Clifton Park, N.Y. :
Delmar, Cengage Learning,
c2012.
|
| Edizioa: | international edition |
| Gaiak: | |
| Sarrera elektronikoa: | http://www.loc.gov/catdir/enhancements/fy1303/2010936298-b.html http://www.loc.gov/catdir/enhancements/fy1303/2010936298-d.html http://www.loc.gov/catdir/enhancements/fy1303/2010936298-t.html |
Internet
http://www.loc.gov/catdir/enhancements/fy1303/2010936298-b.htmlhttp://www.loc.gov/catdir/enhancements/fy1303/2010936298-d.html
http://www.loc.gov/catdir/enhancements/fy1303/2010936298-t.html
MG University
| Sailkapena: |
658 FOR/M |
|---|---|
| Alea | Egoera zuzenean ez dago erabilgarri |