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|a Brown, Stanley A, Ed.
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|a Customer relationship management: A strategic imperative in the world of e-business
|c Brown, Stanley A, Ed.
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| 250 |
|
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| 260 |
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|a John Wiley & Sons: New York
|c 2000
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| 300 |
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|a 345 p
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| 590 |
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|a Customer relations management-- CRM
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| 942 |
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|r 2020-08-26
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