Customer relationship management: A strategic imperative in the world of e-business

Bibliographic Details
Main Author: Brown, Stanley A, Ed
Format: Printed Book
Published: John Wiley & Sons: New York 2000
Subjects:
Customer relations management > CRM

University of Kerala

Holdings details from University of Kerala
Call Number: V212,4.P 32P7;2(KR)-P7;3
Copy KR Live Status Unavailable
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