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| LEADER |
008620000a22002530004500 |
| 020 |
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|a 978-0-07-066007-6
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| 082 |
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|a 658.8 P8
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| 100 |
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|a Ajay Pandit; Author
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| 100 |
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|a Bitner, Mary Jo; Author
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| 100 |
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|a Gremler, Dwayne D; Author
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| 100 |
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|a Zeithaml, Valerie A; Author
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| 245 |
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|a Services marketing: integrating customer focus across the firm
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| 250 |
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|a 4th ed
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| 260 |
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|a New Delhi, Tata McGraw-Hill Education Private Limited
|e 2007
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| 260 |
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|c 2010
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| 460 |
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|a xxix, 743p
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| 465 |
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|a RS0.00
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| 500 |
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|a Includes index
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| 500 |
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|a Valerie A Zeithaml...[et al.].
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| 650 |
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|a Marketing-Management
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| 650 |
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|a Service industries-Marketing
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| 942 |
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|c BK
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| 999 |
|
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|c 44788
|d 44788
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| 952 |
|
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|0 0
|1 0
|4 0
|6 658_800000000000000_P8
|7 0
|8 ENG
|9 45486
|a MGUL
|b MGUL
|d 2013-07-16
|e RS0.00
|l 8
|m 5
|o 658.8 P8
|p 43030
|r 2019-09-26
|s 2019-08-01
|w 2013-07-16
|y BK
|