Service operations management improving service delivery

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Bibliographic Details
Main Author: Johnston, Robert
Language:English
Published: New Delhi Pearson 2008
Edition:2nd ed.
Subjects:
management--service > management--operations

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Holdings details from SMS
Call Number: 658.403 4 JOH
658.403 4 JOH;1
658.403 4 JOH;2
658.403 4 JOH;3
658.403 4 JOH;4
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