Managing the guest experience in hospitality

相似書籍

• Guest Service Management
  由: Nandini Rajpal
  出版: (2013)
• Managing quality service in hospitality : how organizations achieve excellence in the guest experience
  由: Ford, Robert C.
  出版: (2012)
• Front office operations
  由: Dix, Colin
  出版: (2011)
• Guest service in the hospitality industry
  由: Bagdan, Paul J
  出版: (2013)
• Managing the Guest Experience in Hospitality
  由: Ford,Robert C | Heaton,Cherril P
  出版: (2000)