Managing the guest experience in hospitality

Lignende værker

• Guest Service Management
  af: Nandini Rajpal
  Udgivet: (2013)
• Managing quality service in hospitality : how organizations achieve excellence in the guest experience
  af: Ford, Robert C.
  Udgivet: (2012)
• Front office operations
  af: Dix, Colin
  Udgivet: (2011)
• Guest service in the hospitality industry
  af: Bagdan, Paul J
  Udgivet: (2013)
• Managing the Guest Experience in Hospitality
  af: Ford,Robert C | Heaton,Cherril P
  Udgivet: (2000)