Managing the guest experience in hospitality

Eitemau Tebyg

• Guest Service Management
  gan: Nandini Rajpal
  Cyhoeddwyd: (2013)
• Managing quality service in hospitality : how organizations achieve excellence in the guest experience
  gan: Ford, Robert C.
  Cyhoeddwyd: (2012)
• Front office operations
  gan: Dix, Colin
  Cyhoeddwyd: (2011)
• Guest service in the hospitality industry
  gan: Bagdan, Paul J
  Cyhoeddwyd: (2013)
• Managing the Guest Experience in Hospitality
  gan: Ford,Robert C | Heaton,Cherril P
  Cyhoeddwyd: (2000)