Loading...

QR Code

Managing the guest experience in hospitality

Bibliographic Details
Main Author:	Ford, Robert C.
Other Authors:	Heaton, Cherrill P.
Format:	Printed Book
Language:	English
Published:	Albany, NY : Delmar/Thomson Learning, 2000.
Subjects:	Hospitality- Guest

Similar Items

Guest Service Management
by: Nandini Rajpal
Published: (2013)

Managing quality service in hospitality : how organizations achieve excellence in the guest experience
by: Ford, Robert C.
Published: (2012)

Front office operations
by: Dix, Colin
Published: (2011)

Guest service in the hospitality industry
by: Bagdan, Paul J
Published: (2013)

Managing the Guest Experience in Hospitality
by: Ford,Robert C | Heaton,Cherril P
Published: (2000)

Management of hospitals /
by: Talluru Sreenivas
Published: (2003)

Hospitality operations and management
Published: (2000)

Textbook of hospitality, Business of hospitality, Marketing hospitality
by: Foster, Dennis L
Published: (2011)

Hospital management
by: JHA, S.M
Published: (2011)

Hospital Administration and Management
by: Goel. S.L
Published: (1987)

Hospitality marketing management
by: Reid, Robert D and Bojanic, David C
Published: (2001)

Hospital core services: hospital administration in the 21st century: management of hospitals 1 /
by: Goel,, S.L
Published: (2004)

Hospitality marketing management /
by: Reid, Robert D.
Published: (2001)

Hospital management
by: Sharma, Savitha
Published: (1996)

Hospital management
by: Nalini V Dave
Published: (1991)

Hospitality and management
by: Khurana, A D; Author
Published: (2010)

Hospitality Management
by: Gajanan, Shirke
Published: (2011)

Hospital management
by: Jha, S M
Published: (2011)

Hospital management
by: Dave, Nalini V
Published: (1991)

Hospital management
by: Sharma, Savita; K'Cherry
Published: (1996)

Hospital management
by: Nalini V Dave
Published: (1999)

Hospital management /
by: Savita Sharma
Published: (1996)

The Sage handbook of hospitality management
by: Brotherton, Bob; Editor, et al.
Published: (2008)

Guest service marketing
by: Chandna, Sunanda Singh
Published: (2013)

Hospitality management an introduction
by: Knowles, Tim
Published: (1994)

Hospitality management
by: Baum, Tom; ed
Published: (2011)

In search of hospitality : theoretical perspectives and debates /
Published: (2000)

Hospital administration and management Vol.1 /

Hospital administration and management Vol.ii /

Hospital administration and management Vol iii /

Handbook of hospital personnel management
by: Goyal, R.C
Published: (1994)

Cases in hospitality and tourism management/
by: O'Halloran, Robert M.
Published: (2006)

Hospitality jobs and careers /
by: Sharma, Ravi
Published: (2013)

Hospitality and tourism strategies
by: Deepak Kaushik
Published: (2018)

Marketing for hospitality and tourism /
by: Kotler, Philip .
Published: (2002)

Hospital Administration and Management
by: Goel. S.L
Published: (1987)

Hospital Administration and Management
by: Goel. S.L
Published: (1987)

Hospitality marketing and management
by: Mathews J.
Published: (2006)

Hospital administration and management
by: Goel, S L; Ed, et al.
Published: (1995)

Hospital administration and management
by: Goel, S L; Ed, et al.
Published: (1995)