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990928s2000 nyua b 001 0 eng |
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|a 338.479 1
|b FOR
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|a Ford, Robert C.
|9 23468
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| 245 |
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|a Managing the guest experience in hospitality
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| 300 |
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|a xxiv, 432 p
|b ill. ;
|c 24 cm.
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| 653 |
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|a Hospitality- Guest
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| 700 |
1 |
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|a Heaton, Cherrill P.
|9 23469
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| 942 |
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|c BK
|6 _
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| 260 |
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|a Albany, NY :
|b Delmar/Thomson Learning,
|c 2000.
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| 020 |
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|a 0766814157
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| 999 |
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|c 116714
|d 116714
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| 952 |
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|6 338479_1FOR
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|9 151292
|a SMS
|b SMS
|c GEN
|d 2013-07-01
|o 338.479 1 FOR
|p SMS025436
|r 2013-07-01
|w 2013-07-01
|y BK
|