Customer services Marketing 14 Customer relations 11 Management 9 Service industries 9 Delivery of goods 4 Industrial procurement 4 Marketing channels 4 Materials management 4 Physical distribution of goods 4 Professions 4 Key accounts 2 Selling 2 Academic libraries 1 Aims and objectives 1 Airlines--Employees 1 Airlines--Management 1 Australia 1 Call center agents 1 Chemistry, Physical and theoretical 1 Communication in marketing 1 Consumer satisfaction 1 Customer loyalty 1 Customer services--Management 1 Digital libraries 1 Dissertations, Aademic (Ph.D) 1 Education, Higher 1 Effect of technological innovations on 1 Employees 1 Executives--Training of 1