Tour operators and operations : development, management and responsibility /

ग्रंथसूची विवरण
मुख्य लेखक: Holland, Jacqueline
अन्य लेखक: Leslie, David
स्वरूप: Printed Book
प्रकाशित: United Kingdom: CABI, 2018.
विषय:
Tourism travel;Travel Management ; > Tourism > Travel agency and tour operations management
Package tours.
विषय - सूची:
  • Introduction
  • The package holiday and the rise of the tour operator
  • The operating environment
  • Product development
  • Small and medium sized tour operators
  • Customer service
  • Financial planning : pricing the package
  • Tour operators and key travel regulations (with David Grant)
  • Distribution(place)
  • Marketing
  • Human resources and managing the workforce
  • Crisis management
  • A look ahead : challenges and issues.

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