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Effective communication skills for scientific and technical professionals

Detalhes bibliográficos
Autor principal: Chambers, Harry
Formato: Printed Book
Publicado em: Cambridge, Mass. : Perseus Pub., ©2001.
Edição:1
Assuntos:
Sumário:
  • Today's communication realities
  • Building the bridge of effective communication
  • Influencing how your communication is received
  • giving and receiving criticism
  • Communicating with your boss
  • Communicating technical information to nontechnical people
  • The challeges of effective listening
  • Develoing effective listening skills
  • Dealing with customers and funding sources
  • Communicating effectively in environments of change
  • Effective communication in meetings
  • Communication skills for managers
  • Mastering organizational politics
  • In closing.