zeithaml,Valarie.A , B. a. P. (2016). Services marketing: Integret customer focus across the firm (07 Edition.).
Chicago-стиль цитированияzeithaml,Valarie.A , Bitner,Dwayne.D and Pandith,Ajay. Services Marketing: Integret Customer Focus Across the Firm. 07 Edition. Pearson, 2016.
MLA-цитированиеzeithaml,Valarie.A , Bitner,Dwayne.D and Pandith,Ajay. Services Marketing: Integret Customer Focus Across the Firm. 07 Edition. 2016.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.