Services marketing : integret customer focus across the firm

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Bibliographic Details
Main Author: zeithaml,Valarie.A , Bitner,Dwayne.D and Pandith,Ajay
Format: Printed Book
Published: Pearson 2016
Edition:07 Edition
Subjects:
Services marketing, integret customer focus

University of Kerala

Holdings details from University of Kerala
Call Number: O:gv J7;3(TB)-J7;5
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