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Services marketing Integrating customer focus across the firm /

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Bibliographic Details
Main Author:	Zeithaml, Valarie A.
Other Authors:	Bitner, Mary Jo
Language:	Undetermined
Published:	New Delhi : Tata McGraw Hill , 2003.
Subjects:	Services Marketing

University of Kerala

Holdings details from University of Kerala
Call Number:	X9V : 51 P3
Copy	Live Status Unavailable