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| LEADER |
00796nam a2200157Ia 4500 |
| 008 |
150624b xxu||||| |||| 00| 0 eng d |
| 020 |
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|a 1591580005
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| 020 |
|
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|a 1591580005
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| 100 |
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|a Ronan, Jana Smith
|
| 245 |
|
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|a Chat reference:
|b A guide to live virtual reference services /
|c Jana Smith Ronan
|
| 260 |
|
|
|a Chennai:
|b Rain Tree,
|c 2005.
|
| 300 |
|
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|a 225 p.
|
| 505 |
|
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|a 1. Introduction to chat and basic real-time software 2. Advanced real-time software 3. The audience for online library assistance in real time 4. Selecting real-time software for your users and library 5. The human element 6. Training 7. Everyday adminis
|
| 942 |
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|c TXT
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| 999 |
|
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|c 55287
|d 55287
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 025_000000000000000_524_RON_C
|7 0
|9 55265
|a UL
|b UL
|c ST1
|d 2012-10-27
|l 0
|o 025.524, RON/C
|p 79628
|r 2012-10-27
|w 2012-10-27
|y TXT
|