লোডিং...
Total quality management /
প্রধান লেখক: | |
---|---|
বিন্যাস: | Printed Book |
ভাষা: | English |
প্রকাশিত: |
Delhi:
Pearson Education Asia,
1999.
|
সংস্করন: | Ed.2 |
সূচিপত্রের সারণি:
- 1. Leadership 2. Customer Satisfaction 3. Employee Involvement 4. Continuous Process Improvement 5. Supplier Partnership 6. Performance Measures 7. Statistical Process Control (SPC) 8. Quality Systems 9. Benchmarking 10. Quality Function Deployment (QFD)