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Customer relationship management : getting it right! /
| Main Author: | |
|---|---|
| Format: | Printed Book |
| Language: | English |
| Published: |
New Delhi :
Pearson,
2003.
|
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| 082 | |a 658.812 | ||
| 100 | |a Kincaid, Judith W. | ||
| 245 | |a Customer relationship management : |b getting it right! / |c Judith W. Kincaid | ||
| 260 | |b Pearson, |c 2003. |a New Delhi : | ||
| 300 | |a xxvii, 480 p. | ||
| 942 | |c BK | ||
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