A textbook of hospitality sales and management/

Bibliografische gegevens
Hoofdauteur: Anjali Khanna
Andere auteurs: Singh,Rana Varinder
Formaat: Printed Book
Taal:English
Gepubliceerd in: New Delhi: Wisdom Press, 2013.
Onderwerpen:
Hospitality industry.
Hotel management.
Inhoudsopgave:
  • Scope and nature of hotel management-Strategies for increasing hotel room sales-Catering industry--Restaurant--Waiter--Marketing-Revenue Management for the hospitality industry--Financial aspects--Managing customer satisfaction--Service Design and improvement--pricing policy--Aspects of hospitality and tourism industry.

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