A textbook of hospitality sales and management/

Bibliografiset tiedot
Päätekijä: Anjali Khanna
Muut tekijät: Singh,Rana Varinder
Aineistotyyppi: Printed Book
Kieli:English
Julkaistu: New Delhi: Wisdom Press, 2013.
Aiheet:
Hospitality industry.
Hotel management.
Sisällysluettelo:
  • Scope and nature of hotel management-Strategies for increasing hotel room sales-Catering industry--Restaurant--Waiter--Marketing-Revenue Management for the hospitality industry--Financial aspects--Managing customer satisfaction--Service Design and improvement--pricing policy--Aspects of hospitality and tourism industry.

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