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| LEADER |
00631nam a22001817a 4500 |
| 020 |
|
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|a 81-8408-242-8
|
| 082 |
|
|
|a 025.52
|b PET/D
|
| 100 |
|
|
|a Peter Hernon
|
| 245 |
|
|
|a Delivering satisfaction and service quality:
|b a cutomer based approach for libraries
|
| 260 |
|
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|a New Delhi
|b Indiana
|c 2013
|
| 300 |
|
|
|a 181p.
|
| 650 |
|
|
|a User Satisfaction Libraries
|
| 650 |
|
|
|a Information Services Quality
|
| 650 |
|
|
|a Library Science
|
| 700 |
|
|
|a John R Whitman
|
| 942 |
|
|
|c BK
|
| 999 |
|
|
|c 53248
|d 53248
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 025_520000000000000_PET_D
|7 0
|9 77019
|a SSUS
|b SSUS
|c STACKS
|d 2015-05-23
|g 2000.00
|o 025.52 PET/D
|p 075286
|r 2015-05-23
|w 2015-05-23
|y BK
|