Showing 1 - 2 results of 2 for search 'John R Whitman', query time: 0.01s Refine Results
  1. 1
    Delivering satisfaction and service quality a customer-based approach for libraries /
    by Hernon, Peter .
    Published 2010
    Other Authors: “...John R Whitman...”
    Printed Book
  2. 2
    Delivering satisfaction and service quality: a cutomer based approach for libraries
    by Peter Hernon
    Published 2013
    Other Authors: “...John R Whitman...”
    Printed Book
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