Delivering satisfaction and service quality: a cutomer based approach for libraries

Lignende værker

• Delivering satisfaction and service quality
  Udgivet: (2009)
• Delivering satisfaction and service quality
  Udgivet: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  af: Hernon,Peter
  Udgivet: (2009)
• Delivering satisfaction and service quality:a customer-based approach for libraries
  af: Hernon, Peter
  Udgivet: (2009)
• Application of total quality management to library and information services in digital scenario : a study through users' satisfaction /
  af: Pushpanjali Jena
  Udgivet: (2013)