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Who's your gladys : how to turn even the most difficult customer into your biggest fan /

Bibliografiske detaljer
Hovedforfatter:	Suttle, Marilyn
Andre forfattere:	Vest, Lori Jo
Format:	Printed Book
Sprog:	English
Udgivet:	New York : Astha Publishers and Distributors, 2009.
Fag:	Customer sevice Management

Lignende værker

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Reference service /
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