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DETERMINANTS OF RETAIL CUSTOMER SATISFACTION: A STUDY OF ORGANIZED RETAIL OUTLETS IN ERNAKULUM, KERALA

Retailing consists of the sale of goods from a fixed location, such as a department store or kiosk, in small or individual lots for direct consumption by the purchaser. Some retailing businesses sells a combination of goods and services. Since the last decade, the field of retailing has experienced...

Bibliografske podrobnosti
Glavni avtor:	LIGO KOSHY AND S. JOHN MANOHAR
Format:	Printed Book
Izdano:	International Journal of Multidisciplinary Management Studies 2014
Teme:	MOTIVATING FEATURES; > SERVICE QUALITY; > RETAILING; > RETAIL BUSINESS
Online dostop:	10.26.1.76/ks/005988.pdf

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