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ANALYSIS OF COGNITIVE BEHAVIOUR OF CUSTOMER ADOPTION TOWARDS E-BANKING IN KERALA

With the faster pace of modernization towards technical advancement in banking process, e- banking system has evolved as a beneficial boon for the customers in order to perform hassle free transaction with comfort of mobility. Unfortunately, along with positive aspects in technology, some malicious...

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Bibliographic Details
Main Author: JAYARAM. J AND P. N. PRASAD
Format: Printed Book
Published: ZENITH International Journal of Multidisciplinary Research 2014
Subjects:
Online Access:http://10.26.1.76/ks/005947.pdf
LEADER 01519nam a22001457a 4500
100 |a JAYARAM. J AND P. N. PRASAD  |9 36902 
245 |a ANALYSIS OF COGNITIVE BEHAVIOUR OF CUSTOMER ADOPTION TOWARDS E-BANKING IN KERALA  
260 |b ZENITH International Journal of Multidisciplinary Research  |c 2014 
300 |b Vol.4 (5), MAY (2014) 
520 |a With the faster pace of modernization towards technical advancement in banking process, e- banking system has evolved as a beneficial boon for the customers in order to perform hassle free transaction with comfort of mobility. Unfortunately, along with positive aspects in technology, some malicious users always exist over internet waiting for appropriate time of generating an attack. India being a developing country has witnessed enough various fraudulent behavior over banking transaction in the past few years which has affected the faith of customers towards the adoption of e-banking system. The proposed paper discusses about a case study where the investigation has been performed on different types of banks in Kerala in order to understand the situational analysis of technical aspects from banking employees and the impartial perception of the customers of those banks related to the service quality is discussed. 
650 |a ONLINE BANKING - SECURITY;  |a INTERNET BANKING - SECURITY;  |a BANKING SECTOR   |9 36903 
856 |u http://10.26.1.76/ks/005947.pdf 
942 |c KS 
999 |c 87468  |d 87468 
952 |0 0  |1 0  |4 0  |7 0  |9 79778  |a MGUL  |b MGUL  |d 2016-07-20  |l 0  |r 2016-07-20  |w 2016-07-20  |y KS