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Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment
This paper is aimed at those involved - in planning, in undertaking, in using or in evaluating - the benchmarking or measurement of egovernment. It draws on models of egovernment and current practice of benchmarking egovernment to answer four questions: � Why benchmark egovernment? � What to benchma...
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| Format: | Printed Book |
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iGovernment Working Paper Series Paper No.18
2006
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| Online Access: | http://10.26.1.76/ks/00945.pdf |
| LEADER | 010830000a22001330004500 | ||
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| 100 | |a RICHARD HEEKS | ||
| 245 | |a Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment | ||
| 260 | |c 2006 | ||
| 260 | |b iGovernment Working Paper Series Paper No.18 | ||
| 520 | |a This paper is aimed at those involved - in planning, in undertaking, in using or in evaluating - the benchmarking or measurement of egovernment. It draws on models of egovernment and current practice of benchmarking egovernment to answer four questions: � Why benchmark egovernment? � What to benchmark? � How to benchmark? � How to report? It provides a series of recommendations based on good practice or innovative practice, backed up by a set of conceptual frameworks and statistical findings. Checklists are provided for those planning and for those evaluating egovernment benchmarking studies. | ||
| 856 | |u http://10.26.1.76/ks/00945.pdf | ||
| 942 | |c KS | ||
| 999 | |c 70333 |d 70333 | ||
| 952 | |0 0 |1 0 |4 0 |7 0 |9 62297 |a MGUL |b MGUL |d 2015-08-01 |l 0 |r 2015-08-01 |w 2015-08-01 |y KS | ||