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Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment
This paper is aimed at those involved - in planning, in undertaking, in using or in evaluating - the benchmarking or measurement of egovernment. It draws on models of egovernment and current practice of benchmarking egovernment to answer four questions: � Why benchmark egovernment? � What to benchma...
מחבר ראשי: | |
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פורמט: | Printed Book |
יצא לאור: |
iGovernment Working Paper Series Paper No.18
2006
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גישה מקוונת: | http://10.26.1.76/ks/00945.pdf |
LEADER | 010830000a22001330004500 | ||
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100 | |a RICHARD HEEKS | ||
245 | |a Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment | ||
260 | |c 2006 | ||
260 | |b iGovernment Working Paper Series Paper No.18 | ||
520 | |a This paper is aimed at those involved - in planning, in undertaking, in using or in evaluating - the benchmarking or measurement of egovernment. It draws on models of egovernment and current practice of benchmarking egovernment to answer four questions: � Why benchmark egovernment? � What to benchmark? � How to benchmark? � How to report? It provides a series of recommendations based on good practice or innovative practice, backed up by a set of conceptual frameworks and statistical findings. Checklists are provided for those planning and for those evaluating egovernment benchmarking studies. | ||
856 | |u http://10.26.1.76/ks/00945.pdf | ||
942 | |c KS | ||
999 | |c 70333 |d 70333 | ||
952 | |0 0 |1 0 |4 0 |7 0 |9 62297 |a MGUL |b MGUL |d 2015-08-01 |l 0 |r 2015-08-01 |w 2015-08-01 |y KS |