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Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment

This paper is aimed at those involved - in planning, in undertaking, in using or in evaluating - the benchmarking or measurement of egovernment. It draws on models of egovernment and current practice of benchmarking egovernment to answer four questions: � Why benchmark egovernment? � What to benchma...

תיאור מלא

מידע ביבליוגרפי
מחבר ראשי: RICHARD HEEKS
פורמט: Printed Book
יצא לאור: iGovernment Working Paper Series Paper No.18 2006
גישה מקוונת:http://10.26.1.76/ks/00945.pdf
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245 |a Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment 
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260 |b iGovernment Working Paper Series Paper No.18 
520 |a This paper is aimed at those involved - in planning, in undertaking, in using or in evaluating - the benchmarking or measurement of egovernment. It draws on models of egovernment and current practice of benchmarking egovernment to answer four questions: � Why benchmark egovernment? � What to benchmark? � How to benchmark? � How to report? It provides a series of recommendations based on good practice or innovative practice, backed up by a set of conceptual frameworks and statistical findings. Checklists are provided for those planning and for those evaluating egovernment benchmarking studies. 
856 |u http://10.26.1.76/ks/00945.pdf 
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