Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System

গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Michael D. johnson Anders Gustafsson
বিন্যাস: Printed Book
প্রকাশিত: San Francisco Jossey-Bass A Wiley Company 2000
বিষয়গুলি:
Consumer satisfaction > Customer loyalty > Customer relations
অনলাইন ব্যবহার করুন:https://books.google.co.in/books?id=JUJ7P8MrCywC&printsec=frontcover&dq=Improving+Customer+Satisfaction,+Loyalty,+and+Profit+:+An+Integrated+Measurement+and+Management+System+Michael+D.+johnson&hl=en&sa=X&ved=0CB0Q6wEwAGoVChMI9Yjt8fyExwIVyASOCh1dIQjF#v=onepage&q=Improving%20Customer%20Satisfaction%2C%20Loyalty%2C%20and%20Profit%20%3A%20An%20Integrated%20Measurement%20and%20Management%20System%20Michael%20D.%20johnson&f=false

আন্তর্জাল

https://books.google.co.in/books?id=JUJ7P8MrCywC&printsec=frontcover&dq=Improving+Customer+Satisfaction,+Loyalty,+and+Profit+:+An+Integrated+Measurement+and+Management+System+Michael+D.+johnson&hl=en&sa=X&ved=0CB0Q6wEwAGoVChMI9Yjt8fyExwIVyASOCh1dIQjF#v=onepage&q=Improving%20Customer%20Satisfaction%2C%20Loyalty%2C%20and%20Profit%20%3A%20An%20Integrated%20Measurement%20and%20Management%20System%20Michael%20D.%20johnson&f=false

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