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Customer relationship management
| LEADER | 00864nam a22001577a 4500 | ||
|---|---|---|---|
| 020 | |a 978-0-07-048231-7 | ||
| 082 | |a 658.812 |b KRI/C | ||
| 100 | |a Cristin Anderson and Carol Kerr |9 167647 | ||
| 245 | |a Customer relationship management | ||
| 260 | |a New Delhi |b Tata McGraw-Hill |c 2002 | ||
| 300 | |a 164p. | ||
| 650 | |a Customer relations, Customer relations-management |9 167648 | ||
| 856 | |u https://books.google.co.in/books?id=DE2Pbd_qmgkC&printsec=frontcover&dq=Customer+relationship+management++Cristin+Anderson+and++Carol+Kerr&hl=en&sa=X&ved=0CB8Q6AEwAGoVChMIw7Dw9MiTxgIVBbC8Ch3_IwDt#v=onepage&q=Customer%20relationship%20management%20%20Cristin%20Anderson%20and%20%20Carol%20Kerr&f=false | ||
| 942 | |c BK | ||
| 999 | |c 187316 |d 187312 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_812000000000000_KRI_C |7 0 |8 NFIC |9 186423 |a SMBS |b SMBS |c GEN |d 2015-06-16 |l 0 |o 658.812 KRI/C |p SMBS4212 |r 2015-06-16 |w 2015-06-16 |y BK | ||