Kaizen Strategies for customer care:How to create a powerful customer care program - and make it work

Bibliografske podrobnosti
Glavni avtor: Patricia Wellington
Format: Printed Book
Izdano: Delhi Addison Wesley Longman 1995
Teme:
Total Quality Management
Customer Services
Industrial management
Comparative management
Online dostop:https://books.google.co.in/books/about/Kaizen_Strategies_for_Customer_Care.html?id=KCYPAQAAMAAJ

Internet

https://books.google.co.in/books/about/Kaizen_Strategies_for_Customer_Care.html?id=KCYPAQAAMAAJ

MG University

Podrobnosti zaloge MG University
Signatura: 658.812 WEL/K
Kopija Zaloga ni dosegljiva

Podobne knjige/članki