Kaizen Strategies for customer care:How to create a powerful customer care program - and make it work

Dettagli Bibliografici
Autore principale: Patricia Wellington
Natura: Printed Book
Pubblicazione: Delhi Addison Wesley Longman 1995
Soggetti:
Total Quality Management
Customer Services
Industrial management
Comparative management
Accesso online:https://books.google.co.in/books/about/Kaizen_Strategies_for_Customer_Care.html?id=KCYPAQAAMAAJ

Accesso online

https://books.google.co.in/books/about/Kaizen_Strategies_for_Customer_Care.html?id=KCYPAQAAMAAJ

MG University

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