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SELF-ASSESSMENT OF THE QUALITY OF SERVICES OFFERED BY THE SALES PERSONNEL IN ORGANIZED RETAIL MARKETS IN KERALA

The subject of the study is to enable the sales personnel to undertake a self-assessment of the quality of services offered by them in the organized retail markets in Kerala. During the pilot study, it was found that almost all the sales personnel whom the researcher contacted were willing to cooper...

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Bibliografski detalji
Glavni autor: G. Rajesh AND S. Narayana Rajan
Format: Printed Book
Izdano: IMPACT: International Journal of Research in Humanities, Arts and Literature 2018
Teme:
Online pristup:http://10.26.1.76/ks/007831.pdf