Call centre training handbook: a complete guide to learning & Development in contact centres /

Lignende værker

• Gower handbook of call and contact centre management
  af: Calvert, Natalie
  Udgivet: (2004)
• Performance of Kisan call centres
  af: Meti C B
• Cases in call centre management: great ideas (th) at work/
  af: Feinberg, Richard .
  Udgivet: (2001)
• call center handbook
  af: Dawson, Keith
  Udgivet: (2001)
• Call Centre Customer Care Pocketbook
  af: Mike Applegarth Adrian Guttridge Keith Posner