Call centre training handbook: a complete guide to learning & Development in contact centres /

समान संसाधन

• Gower handbook of call and contact centre management
  द्वारा: Calvert, Natalie
  प्रकाशित: (2004)
• Performance of Kisan call centres
  द्वारा: Meti C B
• Cases in call centre management: great ideas (th) at work/
  द्वारा: Feinberg, Richard .
  प्रकाशित: (2001)
• call center handbook
  द्वारा: Dawson, Keith
  प्रकाशित: (2001)
• Call Centre Customer Care Pocketbook
  द्वारा: Mike Applegarth Adrian Guttridge Keith Posner