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Call centre training handbook: a complete guide to learning & Development in contact centres /
| Autor Principal: | |
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| Formato: | Printed Book |
| Publicado: |
London :
Kogan Page ,
2009.
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| Edición: | 1 / |
| Subjects: |
| Descrición Física: | 319p. ; |
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| ISBN: | 978-0-7494-5683-2 |