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Service management and marketing: customer relationship management approach /
Autor principal: | |
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Format: | Printed Book |
Publicat: |
London :
John Wiley ,
2007.
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Edició: | 2nd ed / |
Matèries: |
Autor principal: | |
---|---|
Format: | Printed Book |
Publicat: |
London :
John Wiley ,
2007.
|
Edició: | 2nd ed / |
Matèries: |