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Service management and marketing: customer relationship management approach /

Xehetasun bibliografikoak
Egile nagusia:	Gronroos, Christian .
Formatua:	Printed Book
Argitaratua:	London : John Wiley , 2007.
Edizioa:	2nd ed /
Gaiak:	Marketing management

Antzeko izenburuak

Service management and marketing: A customer relationship management and approach
nork: Gronroos, Christian
Argitaratua: (2001)

Service management and marketing: Customer management in service competition
nork: Gronroos, Christian
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Customer relationship management A strategic approach to marketing /
nork: Mukerjee, Kaushik
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Customer relationship management A databased approach /
nork: Kumar, V.
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Customer relationship management /
nork: Vetrivel, T.
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Customer Relationship Management : A databased approach
nork: Kumar ,V
Argitaratua: (1999)

Customer relationship management Integrating marketing strategy and information technology /
nork: Zikmund, William Getc
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Customer relationship management/
nork: Baran, Roger J., et al.
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Customer relationship management
nork: Peelen Ed
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Managing Customer Relationships in Service Industries
nork: Rejendra, Nargundkar
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Customer relationship management/
nork: Peelen, Ed
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Customer Relationship Management
nork: Ed Peelen
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Customer Relationship Management Integrating marketing Strategy
nork: Zikmund,William G
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Customer relationship marketing
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Customer relationship management
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managing customer service /
nork: Hayes,Jenny
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Encyclopaedia of marketing management Vol. 2. Case studies in customer relationship management
nork: Joshi, D R; Singh, Y; Gupta, A
Argitaratua: (2014)

Marketing channel management: a customer centric approach
nork: Pingali Venugopal; Author
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Customer relationship management : a strategic approach to marketing
nork: Kaushik Mukerjee
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Customer relationship management : A stretegic approach to marketing
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art of marketing: customer relationship marketing: get to know your customers and win their loyalty
nork: Stone, Merlin
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Customer relationship management integrating marketing strategy and information technology
nork: Zikmund, William G
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Marketing channel management : a customer-centric approach
nork: Pingali Venugopal
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Customer relationship management : emerging concepts, tools, and applications /
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Customer relationship management: Emerfging concepts, tools and application/
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Relationship marketing
nork: Godson, Mark
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Relationship marketing
nork: Atul Parvatiyar
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Services, marketing and management /
nork: Balaji, B.
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Services marketing and management /
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Services marketing and management
nork: Balaji, B
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Customer relationship management /
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Services marketing and management /
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Customer relationship management
nork: Peeru Mohamed, H and Sagadevan, A
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Customer Relationship Management
nork: Urvashi Makkar and Harinder Kumar Makkar
Argitaratua: (2012)

Customer Relationship Management
nork: Urvashi Makkar and Harinder Kumar Makkar
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Customer relationship management
nork: Murty Dinabhai, V S R
Argitaratua: (2009)

Customer relationship management
nork: Peeru Mohamed, H and Sagadevan, A
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Customer Relationship Management
nork: Mullick, N H
Argitaratua: (2016)

Relationship marketing A consumer experience approach /
nork: Baron, Steveetc
Argitaratua: (2010)

Customer relationship management /
nork: Baran, Roger J
Argitaratua: (2008)