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Service management and marketing: customer relationship management approach /

Bibliografiske detaljer
Hovedforfatter:	Gronroos, Christian .
Format:	Printed Book
Udgivet:	London : John Wiley , 2007.
Udgivelse:	2nd ed /
Fag:	Marketing management

Lignende værker

Service management and marketing: A customer relationship management and approach
af: Gronroos, Christian
Udgivet: (2001)

Service management and marketing: Customer management in service competition
af: Gronroos, Christian
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Customer relationship management A strategic approach to marketing /
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Customer relationship management A databased approach /
af: Kumar, V.
Udgivet: (2006)

Customer relationship management /
af: Vetrivel, T.
Udgivet: (2011)

Customer Relationship Management : A databased approach
af: Kumar ,V
Udgivet: (1999)

Customer relationship management Integrating marketing strategy and information technology /
af: Zikmund, William Getc
Udgivet: (2004)

Customer relationship management/
af: Baran, Roger J., et al.
Udgivet: (2014)

Customer relationship management
af: Peelen Ed
Udgivet: (2011)

Managing Customer Relationships in Service Industries
af: Rejendra, Nargundkar
Udgivet: (2005)

Customer relationship management/
af: Peelen, Ed
Udgivet: (2013)

Customer Relationship Management
af: Ed Peelen
Udgivet: (2010)

Customer Relationship Management Integrating marketing Strategy
af: Zikmund,William G
Udgivet: (2010)

Customer relationship marketing
Udgivet: (2002)

Customer relationship management
af: Mukherjee, Debasis
Udgivet: (2011)

managing customer service /
af: Hayes,Jenny
Udgivet: (1998)

Encyclopaedia of marketing management Vol. 2. Case studies in customer relationship management
af: Joshi, D R; Singh, Y; Gupta, A
Udgivet: (2014)

Marketing channel management: a customer centric approach
af: Pingali Venugopal; Author
Udgivet: (2001)

Customer relationship management : a strategic approach to marketing
af: Kaushik Mukerjee
Udgivet: (2007)

Customer relationship management : A stretegic approach to marketing
af: Kaushik Mukerjee
Udgivet: (2007)

art of marketing: customer relationship marketing: get to know your customers and win their loyalty
af: Stone, Merlin
Udgivet: (2001)

Customer relationship management integrating marketing strategy and information technology
af: Zikmund, William G
Udgivet: (2012)

Marketing channel management : a customer-centric approach
af: Pingali Venugopal
Udgivet: (2001)

Customer relationship management : emerging concepts, tools, and applications /
Udgivet: (2001)

Customer relationship management: Emerfging concepts, tools and application/
Udgivet: (2001)

Relationship marketing
af: Godson, Mark
Udgivet: (2009)

Relationship marketing
af: Atul Parvatiyar
Udgivet: (2000)

Services, marketing and management /
af: Balaji, B.
Udgivet: (2002)

Services marketing and management /
af: Gilmore, Audrey
Udgivet: (2003)

Services marketing and management
af: Balaji, B
Udgivet: (2006)

Customer relationship management /
Udgivet: (2008)

Services marketing and management /
Udgivet: (2009)

Customer relationship management
af: Peeru Mohamed, H and Sagadevan, A
Udgivet: (2008)

Customer Relationship Management
af: Urvashi Makkar and Harinder Kumar Makkar
Udgivet: (2012)

Customer Relationship Management
af: Urvashi Makkar and Harinder Kumar Makkar
Udgivet: (2012)

Customer relationship management
af: Murty Dinabhai, V S R
Udgivet: (2009)

Customer relationship management
af: Peeru Mohamed, H and Sagadevan, A
Udgivet: (2009)

Customer Relationship Management
af: Mullick, N H
Udgivet: (2016)

Relationship marketing A consumer experience approach /
af: Baron, Steveetc
Udgivet: (2010)

Customer relationship management /
af: Baran, Roger J
Udgivet: (2008)