Service management and marketing: customer relationship management approach /

Similar Items

• Service management and marketing: A customer relationship management and approach
  od: Gronroos, Christian
  Izdano: (2001)
• Service management and marketing: Customer management in service competition
  od: Gronroos, Christian
  Izdano: (2007)
• Customer relationship management A strategic approach to marketing /
  od: Mukerjee, Kaushik
  Izdano: (2007)
• Customer relationship management A databased approach /
  od: Kumar, V.
  Izdano: (2006)
• Customer relationship management /
  od: Vetrivel, T.
  Izdano: (2011)