Total quality service: principles, practices and implementation /

類似資料

• Understanding ISO 9000 implementing the basics to quality
  著者:: stamatis, D.H
  出版事項: (1995)
• Total quality in research and development /
  著者:: McLaughlin,, Gregory C.
  出版事項: (1998)
• Total quality management: creating a quality environment for the next millennium /
  著者:: Ahluwalia,, J.S
• Quality in totality: a manager's guide TQM and ISO 9000 /
  著者:: Parag Diwan
  出版事項: (2003)
• Total Quality Management. Principles and practices
  著者:: Mandal, S K
  出版事項: (2007)