Delivering satisfaction and service quality a customer-based approach for libraries /

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Bibliographic Details
Main Author: Hernon, Peter .
Other Authors: John R Whitman
Format: Printed Book
Published: New Delhi : Indiana Publishing House , 2010.
Subjects:
Service wuality
Search Result 1
Delivering satisfaction and service quality a customer-based approach for libraries /
by Hernon, Peter .
Published 2010
Printed Book
Search Result 2
Delivering satisfaction and service quality:a customer-based approach for libraries
by Hernon, Peter
Published 2009
Printed Book
Search Result 3
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
by Hernon,Peter
Published 2009
Printed Book
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