Carregando...

Código QR (código de barras bidimensional)

Managing service quality: vol.2

Detalhes bibliográficos
Outros Autores:	Kunst,Paul, Lemmink,Jos
Formato:	Printed Book
Publicado em:	London: Paul Chapman 1996
Assuntos:	Management

Registros relacionados

Service quality management /
Publicado em: (2016)

Service quality management /
Publicado em: (2016)

Quality Service.
por: Newby, Tony
Publicado em: (1998)

Manage quality customer service
por: Griffith, Sandra
Publicado em: (2011)

Service quality management in hospitality and tourism
por: Kandampully, Jay
Publicado em: (2008)

Service quality management in hospitality and tourism
por: Jay Kandampully, Ed., et al
Publicado em: (2008)

Service quality management in hospitality Tourism and leisure /
por: Kandampully, Jay Etc
Publicado em: (2004)

Encyclopaedia of Total Quality Management.Vol.2:Total Quality Management
por: Petrick, J.A
Publicado em: (1995)

Total quality management in human service organisations
por: Martin, Lawrence L
Publicado em: (1993)

Cases in total quality management: Manufacturing and services
por: Heizer, Jay H.
Publicado em: (2005)

Service quality management in hospitality and tourism /
por: Ahuja, Ravindra
Publicado em: (2016)

Introduction to total quality: Quality management for production, processing, and services
por: Geotsch, David L and Davis, Stanley B
Publicado em: (1994)

Building quality service: With competency- based human resource management /
por: Wagen, Lynn Van Der
Publicado em: (2005)

Managing quality /
Publicado em: (1999)

Service quality in Hospitality organizations
por: Gummesson, Evert
Publicado em: (1996)

Service quality management in hospitality, tourism, and leisure
por: Ed by Kandampully, Jay
Publicado em: (2012)

Service quality management in hospitality, tourism and leisure
por: Jay Kandampally, Ed., et al
Publicado em: (2004)

Cases in total quality management : Manufacturing and services
por: Heizer, Jay H; Nathan, Jay
Publicado em: (2004)

Quality: Sustaining customer service
por: Taylor, Lynda King
Publicado em: (1993)

Hospitality service quality
por: Singh, Ranvijay
Publicado em: (2013)

Total quality management in human service organizations
por: Martin, Lawrence L
Publicado em: (1993)

Management by quality
por: Kume, Hitoshi
Publicado em: (1996)

Management in services : vol.3
Publicado em: (1977)

quality management for IT services
por: Brian Johnson,martin andrew,david steel
Publicado em: (1997)

Quality management
por: Gitlow, Howard S.
Publicado em: (2009)

Managing quality /
Publicado em: (2003)

Quality management /
por: Kanishka Bedi
Publicado em: (2006)

Managing quality/
Publicado em: (2007)

Quality management
por: Bhat, K Shridhara
Publicado em: (2009)

Quality Management
por: Bedi, Kanishka
Publicado em: (2015)

Managing quality
por: Dale, Barrie G, Ed
Publicado em: (2003)

Quality Management
por: Bedi, Kanishka
Publicado em: (2006)

Quality management
por: Bhat, Shridhara
Publicado em: (2007)

Quality Management
por: Bedi, Kanishka
Publicado em: (2006)

Quality management
por: Chatterjee, Abhijit; Sharma, V
Publicado em: (2011)

Quality management/
por: Sharma, N.P
Publicado em: (2016)

Productivity and quality management: A modular programme, Vol.2
por: ILO; APO
Publicado em: (1996)

Managing quality of service : a handbook on TQM in govt
por: Pulparampil, John
Publicado em: (1999)

Managing quality of service: A handbook on TQM in Govt.
por: Pulparampil, John
Publicado em: (1999)

Managing quality of service: A handbook on TQM in Govt.
por: Pulparampil, John
Publicado em: (1999)