Carregant...

Codi QR

Managing service quality: vol.2

Dades bibliogràfiques
Altres autors:	Kunst,Paul, Lemmink,Jos
Format:	Printed Book
Publicat:	London: Paul Chapman 1996
Matèries:	Management

Ítems similars

Service quality management /
Publicat: (2016)

Service quality management /
Publicat: (2016)

Quality Service.
per: Newby, Tony
Publicat: (1998)

Manage quality customer service
per: Griffith, Sandra
Publicat: (2011)

Service quality management in hospitality and tourism
per: Kandampully, Jay
Publicat: (2008)

Service quality management in hospitality and tourism
per: Jay Kandampully, Ed., et al
Publicat: (2008)

Service quality management in hospitality Tourism and leisure /
per: Kandampully, Jay Etc
Publicat: (2004)

Encyclopaedia of Total Quality Management.Vol.2:Total Quality Management
per: Petrick, J.A
Publicat: (1995)

Total quality management in human service organisations
per: Martin, Lawrence L
Publicat: (1993)

Cases in total quality management: Manufacturing and services
per: Heizer, Jay H.
Publicat: (2005)

Service quality management in hospitality and tourism /
per: Ahuja, Ravindra
Publicat: (2016)

Introduction to total quality: Quality management for production, processing, and services
per: Geotsch, David L and Davis, Stanley B
Publicat: (1994)

Building quality service: With competency- based human resource management /
per: Wagen, Lynn Van Der
Publicat: (2005)

Managing quality /
Publicat: (1999)

Service quality in Hospitality organizations
per: Gummesson, Evert
Publicat: (1996)

Service quality management in hospitality, tourism, and leisure
per: Ed by Kandampully, Jay
Publicat: (2012)

Service quality management in hospitality, tourism and leisure
per: Jay Kandampally, Ed., et al
Publicat: (2004)

Cases in total quality management : Manufacturing and services
per: Heizer, Jay H; Nathan, Jay
Publicat: (2004)

Quality: Sustaining customer service
per: Taylor, Lynda King
Publicat: (1993)

Hospitality service quality
per: Singh, Ranvijay
Publicat: (2013)

Total quality management in human service organizations
per: Martin, Lawrence L
Publicat: (1993)

Management by quality
per: Kume, Hitoshi
Publicat: (1996)

Management in services : vol.3
Publicat: (1977)

quality management for IT services
per: Brian Johnson,martin andrew,david steel
Publicat: (1997)

Quality management
per: Gitlow, Howard S.
Publicat: (2009)

Managing quality /
Publicat: (2003)

Quality management /
per: Kanishka Bedi
Publicat: (2006)

Managing quality/
Publicat: (2007)

Quality management
per: Bhat, K Shridhara
Publicat: (2009)

Quality Management
per: Bedi, Kanishka
Publicat: (2015)

Managing quality
per: Dale, Barrie G, Ed
Publicat: (2003)

Quality Management
per: Bedi, Kanishka
Publicat: (2006)

Quality management
per: Bhat, Shridhara
Publicat: (2007)

Quality Management
per: Bedi, Kanishka
Publicat: (2006)

Quality management
per: Chatterjee, Abhijit; Sharma, V
Publicat: (2011)

Quality management/
per: Sharma, N.P
Publicat: (2016)

Productivity and quality management: A modular programme, Vol.2
per: ILO; APO
Publicat: (1996)

Managing quality of service : a handbook on TQM in govt
per: Pulparampil, John
Publicat: (1999)

Managing quality of service: A handbook on TQM in Govt.
per: Pulparampil, John
Publicat: (1999)

Managing quality of service: A handbook on TQM in Govt.
per: Pulparampil, John
Publicat: (1999)