Management in services : vol.3

Benzer Materyaller

• Total quality service: principles, practices and implementation /
  Yazar:: Stamatis,, D.H
  Baskı/Yayın Bilgisi: (1997)
• Management by quality
  Yazar:: Kume, Hitoshi
  Baskı/Yayın Bilgisi: (1996)
• Quality control and management /
  Yazar:: Evans, James R
  Baskı/Yayın Bilgisi: (2008)
• Quality in totality: a manager's guide TQM and ISO 9000 /
  Yazar:: Parag Diwan
  Baskı/Yayın Bilgisi: (2003)
• Total quality management: creating a quality environment for the next millennium /
  Yazar:: Ahluwalia,, J.S