Customer- driven services management

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Detalles Bibliográficos
Autor principal: Balachandran, S
Formato: Printed Book
Publicado: New Delhi Sage 1999
Materias:
Customer services
Customer relations
Marketing
Management
Descripción
Notas:Includes index and bibliography.
Descripción Física:333p.
ISBN:0-7619-9371-1

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