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Assessing service quality: satisfying the expectations of library customers /

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Sonraí Bibleagrafaíochta
Príomhúdar:	Henon,, Peter
Údair Eile:	Altman,, Ellen
Formáid:	Printed Book
Foilsithe:	New Delhi: Ess Ess, 2009.
Ábhair:	Library customers Library and Information science

Míreanna Comhchosúla

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