载入...

QR Code

Customer service: empowerment and entrapment

书目详细资料
其他作者:	Sturdy, Andrew
格式:	Printed Book
出版:	New York Palgrave 2001
主题:	Customer service Management

相似书籍

How to turn Customer Service into Customer Sales
由: Bernand Katz
出版: (2000)

Customer-driven services management/
由: Balachandran, S
出版: (1999)

Customer service building successful skills for the twenty - first century
由: Lucas, Robert W
出版: (2012)

Providing exceptional customer service /
由: Rowson, Pauline .
出版: (2005)

Customer driven services management /
由: Bakachandran , S .
出版: (2004)

Customer- driven services management
由: Balachandran, S
出版: (1999)

Customer service in co-operative banks /
由: Dileep, A. S.
出版: (2010)

Customer service excellence: trends and strategies /
由: Nageswara Rao S B
出版: (2004)

Customer service: a practical approach/
由: Harris, Elaine K.
出版: (2013)

Design and operation of customer service systems
由: Bender, Paul S.
出版: (1976)

CRM model design for customer services in bank
由: Dinesh D Bhakkad

Effective customer service: ten steps for technical professions/
由: Goetsch, David L.
出版: (2004)

Customer-driven services management
由: S.Balachandran
出版: (1999)

Customer Service In Retailing
由: Anil Mishra Ruchi Gupta
出版: (2009)

Customer service operations : the complete guide
由: Blanding, Warren
出版: (1991)

Customer care
由: Bee, Frances; Author, et al.
出版: (2000)

Customer service training 101 : quick and easy techniques that get great results /
由: Evenson, Renee
出版: (2005)

A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
由: Aysha Shahna,M

Hidden power of your customers four keys of growing your business through existing customers
由: Carroll, Becky
出版: (2011)

Superior customer value strategies for winning and retaining customers
由: Weinstein, Art
出版: (2012)

Building customer loyalty
由: Linton, Ian; Author
出版: (1999)

Complete idiot`s guide to great customer service
由: Karr,Ron
出版: (1998)

Services marketing: integrating customer focus across the firm
由: Bitner, Mary Jo; Author, et al.
出版: (2003)

Customer service excellence:Trends and Strategies
由: S.B.Nageswara Rao
出版: (2004)

Organisational schizophrenia: Impact on customer service quality
由: Gopal K Gureja
出版: (2013)

Tourist customer service satisfaction an encounter approach
由: Noe, Francis P
出版: (2012)

Customer Care
由: Wendy Carter
出版: (1996)

Service design for business : a practical guide to optimizing the customer experience /
由: Reason, Ben
出版: (2016)

Successful service operations management
由: Metters, Richard
出版: (2003)

Customer service career success through customer loyalty
由: Timm, Paul R.
出版: (2008)

Service chain management : technology innovation for the service business /
出版: (2008)

Customer service and banking codes and standards
出版: (2017)

Customers' perception towards micro insurance products and services of LIC in Kerala /
由: Limna, M
出版: (2018)

Seven power strategies for building customer loyalty /
由: Timm, Paul R.
出版: (2001)

Meeting Customer Needs
由: Ian Smith
出版: (2008)

101 ways to boost customer satisfaction
由: Foster,Timothy R V
出版: (1997)

Case Studies in Customer Relationship Management
由: ICFAI

Extraordinary Customer service
由: McCoy, Glen
出版: (2005)

Customer service for dummies
由: Bailey, Keith; Leland, Karen
出版: (1997)

managing customer service /
由: Hayes,Jenny
出版: (1998)